Carol's Bridal Tuxedo & Formal in Muskegon, MI Closed now

Reviews about Carol's Bridal Tuxedo & Formal

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  May 29, 2020, by Michelle Kushner
  The owner gives support local a bad name. I found the perfect dress went to order and she told me I have to order 3 sizes bigger than I was asking for. She also charged my mom over $1,100 without ordering the dress. When I asked for a refund she said she doesn't give refunds & could order whatever dress she wanted after she got the money. Still fighting with her about the refund. I was warned before I went there now you have been too!! Never ever go there for anything!
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  June 25, 2019, by Sophia Christensen
  Yes the dress were what I wanted but the service and all the problems with my girls dresses was beyond a joke . I had girls that had their busy 3x to big and hips to small . I was the only one not to have problems with my wedding dress . When we first started working with them it was fine . When I had my girls fitted they were back and forth with another party and we barley had a chance to ask questions . We drove over a hr and forty min to go to them . The owner was the best one we had good luck with but everyone else was off. I never dreamed my girls would have such issues with their dresses . All their dresses are now over 200 with the alterations. Just a fair warning make sure to always ask how the dresses are when you order them . I do not understand where and how one girl could get a 3x bust and small hips on her gown and another girl 2 sizes to small . Yes I prefer a home town business but for all the issues my girls had it was beyond disappointed. The only issues was just the sizes of the dresses ordered not to specific measurements.